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General Terms

July 10, 2024

By accessing this site or by engaging with Neon Bioworks in any way you agree to abide by these terms. These terms are not intended to alter the terms or conditions of any license agreement you may have with Neon Bioworks and the terms of your license agreement will always prevail. To use this site or to engage with us you must be over the age of 18 and must be able to lawfully accept these terms. If you are using this site on behalf of any entity (such as your employer), you must be authorized to accept these terms on their behalf.

Privacy Policy

Please refer to our Privacy policy for information on how we collect, use and disclose personal information.

Resale and Licensing agreement

Visit this page to learn more on how you can use products that you license from Neon Bioworks.

Shipping and Refund Policy

Before you place an order on this site its vital that you understand our policies on shipping, returns and refunds.

Ownership of this site and its contents

The entirety of this site including logos, product images, illustrations, product descriptions, translations, interpretation(s), etc. are protected by regional copyright laws.

Use of the Site

This site and all content produced by it are intended for customers of Neon Bioworks. You may not use this site or its content for any purpose not related to your business with Neon Bioworks.

You are specifically prohibited from:

  • Downloading, copying or re-transmitting any or all of the site or its content without, or in violation of, a written license or agreement with Neon Bioworks;
  • Using any data mining, robots or similar data gathering or extraction methods;
  • Manipulating or otherwise displaying this site or its content by using framing or similar navigational technology;
  • Registering, subscribing, unsubscribing or attempting to register, subscribe or unsubscribe any party if you are not expressly authorized by such party to do so;
  • Reverse engineering, altering or modifying any part of this site or its content;
  • Circumventing, disabling or otherwise interfering with security-related features of this site or any system resources, services or networks connected to or accessible through this site;
  • Selling, licensing, leasing or in any way commercializing the site or its content without specific written authorization from Neon Bioworks; and
  • Using the site or its content other than for its intended purpose. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws, the laws of privacy and publicity, and applicable communications regulations and statutes.

Payment fees

You are responsible for all applicable taxes and any applicable Third-Party fees (including but not limited to credit card fees, foreign exchange fees and cross-border fees) for any transaction on make on this site or using our services.

Copyright Complaints

If you believe that any material on this site infringes upon any copyright that you own or control, you may notify us of such infringement by email at copyright@neonbioworks.com.

Registration Data and Account Security

In consideration of your use of this site, you agree to:

  • Provide accurate, current and complete information about you and always keep such information updated;
  • Maintain the security of your password and identification; and
  • Notify us immediately of any unauthorized use of your account or other breach of security.

Warranties

This site and all content thereof is served “as is” without representation, warranty or condition of any kind, either express or implied, including, but not limited to, implied representations, warranties or conditions of merchantability, or fitness for a particular purpose. Neon Bioworks does not represent or warrant that its website or its content will meet your requirements or will be error free.

Indemnification/Limitation of Liability

You agree to defend, indemnify and hold harmless Neon Bioworks and its subsidiaries, affiliates and each of their respective officers, directors and employees from all damages, liabilities and expenses (including reasonable outside legal fees) arising out of or in connection with:

  • Your use of this site and its content outside the scope of this agreement; and
  • Any breach or alleged breach by you (or anyone acting on your behalf) of any of the terms of this or any other agreement with Neon Bioworks.

Neon Bioworks will not be liable to you or any other person or entity for any lost profits, punitive, special, indirect, consequential, incidental or other similar damages, costs or losses arising out of this agreement, even if Neon Bioworks has been advised of the possibility of such damages, costs or losses. Some jurisdictions do not permit the exclusion or limitation of implied warranties or liability.

Dispute resolution

This agreement will be governed by the laws of Republic of India, without reference to its laws relating to conflicts of law. Any disputes arising from or related to this agreement shall be finally settled by binding, confidential arbitration by a single arbitrator selected using the rules and procedures for arbitrator selection under the International Centre for Dispute Resolution (“ICDR”) rules in effect on the date of the commencement of arbitration to be held in one of the following jurisdictions (whichever is closest to you): Delhi, Mumbai. The arbitration proceedings shall be conducted in English and all documentation shall be presented and filed in English. The decision of the arbitrator shall be final and binding on the parties, and judgement may be entered on the arbitration award and enforced by any court of competent jurisdiction. The prevailing party shall be entitled to recover its reasonable legal costs relating to that aspect of its claim or defense on which it prevails, and any opposing costs awards shall be offset. Notwithstanding the foregoing, Neon Bioworks shall have the right to commence and prosecute any legal or equitable action or proceeding before any court of competent jurisdiction to obtain injunctive or other relief against you in the event that, in the opinion of Neon Bioworks, such action is necessary or desirable to protect Neon Bioworks's intellectual property rights. The parties agree that, notwithstanding any otherwise applicable statute(s) of limitation, any arbitration proceeding shall be commenced within two years of the acts, events or occurrences giving rise to the claim.

Severability

If one or more of the provisions in this agreement is found to be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions should not be affected. Such provisions should be revised only to the extent necessary to make them enforceable.

Waiver

No action of either party, other than express written waiver, may be construed as a waiver of any provision of this agreement.

Entire Agreement

No terms of conditions of this agreement may be added or deleted unless made in writing and accepted in writing by both parties or issued electronically by Neon Bioworks and accepted by you. In the event of any inconsistency between the terms of this agreement and the terms contained on any purchase order sent by you, the terms of this agreement will apply.

Notice

All notices required to be sent to Neon Bioworks under this agreement should be sent via email to legal@neonbioworks.com. All notices to you will be sent via email to the email set out in your account.

Changes to site terms

Neon Bioworks reserves the right to change any of the terms, policy or guideline of this site, at any time and in its sole discretion. When we make changes, we will revise the 'Updated' date at the bottom of the site Terms. Any changes will be effective immediately upon posting on the site. Your continued use of the site following the posting of changes will constitute your acceptance of such changes. We encourage you to review the site Terms whenever you visit our website.